| Issue ID | 1691961 |
| Internal NHTSA # | 11360335 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 21/06/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My car was stalling, at a stop light, wouldn't start up at home and wouldn't start at work. Called triple aaa and purchased a battery from them, however i had the old battery tested and it was still good. Took my car to the dealership because my car was leaking oil after 2 months back and forth in their shop they could not find the issue. I called corporate to file a complaint a few times and was always told that there was nothing they can do because warranty had expired. I took my car to an outside mechanic within 30mins they found the issue. When the tech removed the cylinder head 6 of the rear head bolts were loose and the threads had pulled out of the block and 4 from the front head. Tech drilled out all rear block head bolt holes and installed time serts and the 4 in the front head. After repair no more oil leaks. I called hyundai corporate because of there design failure it was their responsibility to pay for it $4526. 02. Again hyundai said they were not liable. I want to be reimburse for all my out of pocket expenses. |
| Vehicle Mileage at Failure | 89163 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CITRUS HEIGHTS, CA |
| VIN pattern | KM8SR4HF5DUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |