| Issue ID | 1686168 |
| Internal NHTSA # | 11352062 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 29/08/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Merged into i-95/thruway from dunkin donuts and noticed the vehicle having difficulty going up slight hill. The vehicle wouldn't accelerate and had a light new noise. I pulled onto the shoulder and noticed a check engine light. Put the vehicle in park, open the hood noticed heat coming from under the hood but nothing noticeable. Tried to turn the vehicle back on and it wouldn't turn on. Had the vehicle towed to nearest mechanic who said they wouldn't touch it because it seems like an engine issue and take it to hyundai. All the hyundais nearby were closing and couldn't help for 2 days. Had my vehicle towed back to my borough almost 2 hours away. Vehicle is currently sitting the hyundai service to be looked at in 2 days and no guidance on what to do in the meantime besides call your insurance. Thankful we caught the issue and pulled over before it completely shut off. Otherwise 5 people including a 4 year old would have been in an accident with another/other vehicles because the vehicle would not accelerate or turn on after i pulled onto the shoulder. The vehicle has 42,000 miles on it, purchased cpo 4 years ago at hyundai along with tlp and full coverage. First time this car ever gave us any issue. No warning signs between the dunkin and the incident 4 miles of gut feeling saying pull over something is not right. |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STATEN ISLAND, NY |
| VIN pattern | 5XYZUDLB6DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |