| Issue ID | 1681269 |
| Internal NHTSA # | 11344327 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 06/08/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My hyundai santa fe gls recently seized mid drive. There was no prior warning, no lights including oil light or engine light. The car, which has been serviced through this dealership and purchased through this dealership is undriveable and according to the dealership, they do not know why and hyundai is "now tight in the purse" and won't fix issues with their cars since covid. I was told that this type of circumstance was seen with the elantra, but not the santa fe before. I am advised that this vehicle, which is the third hyundai i have purchased and still make loan payments on is now a lemon and i would be better suited to get a new motor from a junk yard. I am a family of six people and just recently moved into a new home, so having an unusable vehicle and being able to fund a new motor in what was told to me is a quality car is not ok. Despite this, it is still under no circumstances ok that a vehicle like this should have a motor just quit. According to articles online, i see that this has been a problem with this year/make/model. The man at the dealership will not discuss any further and will offer very little information. I am at an utter loss. I have been a good customer. I have a family. Please, please help. Please. |
| Vehicle Mileage at Failure | 130000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DAVIDSON, NC |
| VIN pattern | KM8SNDHF9DUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |