| Issue ID | 1618355 |
| Internal NHTSA # | 11279763 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 08/11/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Vehicle was in the dealership for safety recall campaign 162 on 11/6/19. Dealership instructed me to get an oil change, drive my vehicle, and return every 700-1000 miles to have oil levels checked. I complied and drove my vehicle on a short trip on 11/8/19. At approximately 8:30 pm, as i was driving down the highway, my vehicle's engine seized and i lost all power to my vehicle. My wife and 2 children (4 and 6) were in the vehicle. We were able to coast off of the road and into a gas station parking lot. I contacted the manufacturer and was told that it would be my responsibility to tow the vehicle, find immediate transportation, and pay for a rental vehicle until it had been determined that the engine failure was due to hyundai safety recall 162. I feel that my family's safety was unnecessarily put at risk as i had my vehicle at the dealership two days prior for this exact recall. The original dealership examining the vehicle is checkered flag hyundai. Because i was out of town, my vehicle was towed to tysinger hyundai where it is currently located awaiting an engine replacement. |
| Vehicle Mileage at Failure | 90100 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | VIRGINIA BEACH, VA |
| VIN pattern | 5XYZTDLB5DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |