| Issue ID | 1383711 |
| Internal NHTSA # | 10994175 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 01/01/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I have brought this car to my local hyundai dealership at least 4 times within this last year with the most recent time being about a month ago, about a knocking noise coming from my engine that was so extremely loud when driving. The car hesitates and/or stalls everytime the knocking noise is present and, each time i bring it to the service department they tell me nothing is wrong with the car. The one time i brought the car for that problem they told me it was my rotors that needed to be resurfaced and charged me a few hundred dollars to "fix" it only to one week later have the knocking present again. I do not fell safe in this car driving always afraid that i'm going to stall out while im driving on the parkway or any other kind of highway where high speeds are present. Also, three things within the last month that is electrical has completely gone on the car one after another. My car is once again getting fixed which i was just informed will be another few hundred dollars. My car is a 2013, i shouldnt be having the problems im having and shame on lester glenn hyundai for telling me numerous times nothing was wrong with my engine when the exact problems im having are identical to the recall. Any documentation you need is at the dealership in their computer systems. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BAYVILLE, NJ |
| VIN pattern | 5XYZW3LA9DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |