| Issue ID | 1374322 |
| Internal NHTSA # | 10981324 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 26/04/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 hyundai santa fe. The contact received notification of nhtsa campaign number: 17v226000 (engine and engine cooling); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 65 mph, the speed reduced significantly and the check engine and engine cooling warning indicators illuminated. Smoke appeared from the rear of the vehicle. The contact pulled over and turned off the vehicle. The contact restarted the vehicle a couple of times; however, the warning indicators remained illuminated and the engine made a kicking noise. The vehicle shut down and was towed to the dealer where it was diagnosed that the engine failed. The manufacturer was made aware of the failures and opened case number: 10192460. The approximate failure mileage was 65,109. Parts distribution disconnect. |
| Vehicle Mileage at Failure | 65109 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | HOLYOKE, MA |
| VIN pattern | 5XYZU3LB9DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |