| Issue ID | 1357468 |
| Internal NHTSA # | 10955621 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 13/11/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I was driving on the interstate at 70 mph and started a faint rattelling noise coming from the motor compartment. I thought it might be a wheel bearing. Traveled 3-4 more miles, then with what i would describe as complete motor failure, aloud clattering noise from the engine compartment and lose of power happened. I immedietly pulled over to the side of the highway a and snd looked under the hood. I checked the oil level and it was fine, but it was very black and smelled burnt. I called for roadside assistance and the vehicle was hauled to the nearest hyundai dealer. 1st thing the service dept. Person did was check the oil and said that it was fine also. They then took the vehicle inside, they drop the oil pan and found pieces of metal they thought to be from bearings from the bottom end of the motor. I had just bought this used vehicle in september 2016 and the motor failed in november 2016 almost 2 months to the day i bought it. It was purchased from a hyundai dealer so the vehicle was inspected and certified. The motor and the turbo both had to be replaced at the cost of $6364. 11 out of my pocket. The service manager tried to get some sort of goodwill help from hyundai and they refused. To say i'm not happy is an understatement, i did file a complaint with hyundai motors usa. I've been doing investigating on the internet and i'm finding other people with similar problems with their 2013 2. 0t santa fe's. |
| Vehicle Mileage at Failure | 74380 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WISCONSIN RAPIDS, WI |
| VIN pattern | 5XYZWDLA8DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |