| Issue ID | 1018306 |
| Internal NHTSA # | 10548887 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 16/10/13 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My neighbor sold me my car. So he usually will take it in for my oil changes to save me the trip. He picked my car up as usual and headed to the dealership, which is about 25 miles away. He called me less then a half hour later saying the car was broken down on the side of the road. I was livid. The vehicle was towed to circle hyundai of shrewsbury nj. They did not touch the car the afternoon it came in. That upset me even more. The next day i finally received a call in late afternoon that the engine suffered a "catastrophic failure:" my engine was seized. I was told my oil level was fine. My oil was clean. The could not explain the cause of what caused the failure. I was informed that a new engine would be installed. A long block. I have not heard from the dealer since. I have to say, i drive allot for my work. I also take at least two cross country trips a year. I don't trust this vehicle anymore. I feel i am entitled to a new vehicle at what my current load due amount is. How can i trust this car to get me to my job? I shoot weddings for a living. I am pretty sure a bride is not going to want to hear about my car engine seizing, that is why i missed her wedding ceremony. Hyundai should make this right!!! |
| Vehicle Mileage at Failure | 30600 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TOMS RIVER, NJ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |