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2013 Hyundai SANTA FE Engine Problems, Complaints and Defects

Issue ID	1005904
Internal NHTSA #	10537110
Manufacurer	Hyundai Motor Company
Brand	HYUNDAI
Model	SANTA FE
Model Year	2013
File date	21/08/13
Component	ENGINE
Product type code	VEHICLE
Description of the problem	I was at a light, as i let go of the brake, i heard a loud clanking sound and the front of the car shook and the car immediately died. I tried to restart, made the same sound and died. Called roadside and had vehicle towed to dealership after an hour and a half being stuck at a light/intersection. I was told the next day that my car suffered a "catastrophic engine failure". No codes came up. They dropped the pan and said metal pieces fell out! I was livid! I've only had the car less than a month, only about 1500 miles and the engine went out! Thank god, i just dropped the kids off to school and the road wasn't so busy as to cause an accident. I had no warnings from starting the car, no messages from blue link. Service manager at dealership states i would not have received any warning, because it happened quick which is why it is labeled as "catastrophic failure". What if this happened with my kids in the car, on the freeway, or traveling? So a replacement engine is being ordered from southern california. I don't trust it. I reported it to corporate, which sent to regional office. And i am awaiting a response. I originally requested a replacement vehicle but after reading the complaints on nhtsa, i want my money back. I don't trust this car anymore, i don't feel safe and i don't want the thought in the back of my mind that there could be a chance of something else happening! My husband is deployed right now, and what i deserve is some peace of mind and not put myself or my children at jeopardy of a possible repeat engine failure, cracked front axle, issues with acceleration or whatever else that can occur that i've read on this site. This is a definite safety issue and should not have to wait for more complaints to do something about it! Please help me resolve this with getting my money back! A brand new car should not have suffered a catastrophic engine failure!
Vehicle Mileage at Failure	1550
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	LIVERMORE, CA
VIN pattern	KM8SR4HF4DUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

SALAE25428A451054 W0L0SDL6894257587 1NXBR32E37Z802985 KNAEE811GTK009215 VF1BREU0H40647892 2GCEC19T5Y1174582 JN1TESY61U0151959 KNAG64J70T5412457 WAUZZZ8DZTA109906 2G4GS5EV4C9108461 SJNFAAJ10U2835631 WF0SXXGCDS9P31274

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2013 Hyundai SANTA FE Engine Problems, Complaints and Defects, Recalls and Failures

2013 Hyundai SANTA FE Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?