| Issue ID | 1663786 |
| Internal NHTSA # | 11326462 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 19/08/19 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns 2013 hyundai santa fe. The contact stated that while driving at 30 mph, the vehicle stalled without warning. The contact restarted the vehicle and the vehicle resumed normal operation. On a separate occasion, the contact's husband was driving at 60 mph and the vehicle stalled without warning. The contact's husband was unable to restart the vehicle. The contact's husband called sterling mccall chevrolet (17800 north fwy, houston, tx 77090) where the vehicle was purchased and the contact was informed that the dealer was unable assist with the failure. The contact's husband had the vehicle towed to their residence. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the local dealer for assistance. The vehicle was taken to an unknown dealer however, no assistance was provided. The contact was concerned that she was not informed that the vehicle was included in nhtsa campaign number: 17v226000 (engine and engine cooling) prior to the failure. The failure mileage was unknown. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | HOUSTON, TX |
| VIN pattern | 5XYZU3LB8DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |