| Issue ID | 956673 |
| Internal NHTSA # | 10490213 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2012 |
| File date | 15/11/12 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | While driving my 2012 hyundai santa fe (mileage approx. 13366) on the highway in fairly heavy traffic at around 70 mph and applying pressure to the accelerator, suddenly the vehicle failed to accelerate. I heard a little "blip" noise and felt a very slight jerk, kind of like a sudden gear change or something like that, then the car suddenly started decelerating. I barely missed getting rear-ended by another vehicle and managed to coast across two lanes of traffic to the shoulder of the road without getting hit. I stopped the car and turned it off and called the hyundai dealership and asked them what i should do. I told them the engine malfunction light was on. They indicated that they had never heard of a vehicle doing this before. They said if the malfunction light wasn't blinking, the car was safe to drive and to bring it in at my earliest convenience. On the way home, the deceleration issue happened approximately 3 or 4 more times. This is an incredibly dangerous issue with the vehicle. Took it to a local dealership and the paperwork said they found issue via tsb. They did an ecm upgrade. Vehicle worked just fine for a month and a half and then the exact same problem occurred again. This time i was able to make it home, fortunately without getting into a major accident. Had to stop and start the car about 3 times to get home. Called roadside assistance and had it towed to a different dealership to see if they can find the real problem this time. At this point, i'm not sure if i will ever feel safe driving this vehicle again. How will i know if the issue has really been fixed? This is a very serious, dangerous problem that could potentially lead to a tragic accident. It's hard to believe that there hasn't been a recall issued to fix this problem. |
| Vehicle Mileage at Failure | 13366 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANDERSON, MO |
| VIN pattern | 5XYZK4AG9CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |