| Issue ID | 1010493 |
| Internal NHTSA # | 10543290 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2012 |
| File date | 19/08/13 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | This is the third time this has happened but by far, the most significant. This incident occurred 9/8/13 - driving down nys interstate and was passing another vehicle when the car began to lose power. I was traveling at 70 mph and before i knew it was down to 35. I immediately pulled over onto the median, turned the car off and re-started it. (this is what i was told to do on 8/19/13 during the first incident). Prior to that, i put on my emergency flashers, waved my hand frantically out the window for the cars behind me to get over, as there was nothing i could do. After restarting my car i ultimately removed myself from the highway and took the back road home. Needless to say, i an quite anxious to get back on the highway and drive my vehicle. I called the dealership again and they told me to bring it in for a software upgrade. I asked if in fact they could just put in a new throttle actuator and they said it cost between $600-$1,000. Apparently this condition causing accidents or even possible injuries still does not warrant the new equipment. |
| Vehicle Mileage at Failure | 16000 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LIVERPOOL, NY |
| VIN pattern | 5XYZKDAG5CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |