| Issue ID | 1074965 |
| Internal NHTSA # | 10598194 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2012 |
| File date | 20/03/14 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | 1st of many total engine de-powerments happened at a stop sign, going approx. 15 mph. I had filled the gas tank and at the first stop sign i came to, the engine check light came on; and it died, powerless. I coasted to my destination (less than a block away) and called my service rep at danbury hyundai (ct). She told me it was due to an incorrect gas cap replacement, to undo the gas cap and start the car. It worked. After the first episode, this absolute powering down of everything, brake, steering, control; happened so often, it became routine. Gas tank filling had no bearing-but it happened at stop lights or stop signs, so i was able to coast to the side of the road, put the car in park and restart it. All that confidence evaporated yesterday. I was due to get on the highway and drive about 45 minutes on a combination of highway and thruway to my daughter's. I was on a busy local road that passes through danbury when the car's engine light came on, without me being at a stop sign or red light, or even braking for any reason, and i lost all control of the vehicle. This happens so suddenly, i might add, that you have no time to even activate the emergency flashers, or do anything besides grab the wheel with both hands and try to get over as far to the right as possible to avoid being hit from behind. I narrowly escaped being rear ended by a dump trunk directly behind me. I put the car into park, started it up, and called my service dept. At hyundai. I explained that this happened again, since i had originally told them when i had the car serviced in may of 2014, and they had told me then, that they couldn't duplicate it, so they couldn't fix it. I explained that had i been already on the thruway i would be dead instead of on the phone. I came home called my lawyer and found his advice so helpful, i'm sharing it. Go to bbb. Com, auto line. They offer arbitration at 0$. |
| Vehicle Mileage at Failure | 22985 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | BETHEL, CT |
| VIN pattern | 5XYZHDAG9CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |