| Issue ID | 1101368 |
| Internal NHTSA # | 10626994 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2012 |
| File date | 20/01/12 |
| Component | SEAT BELTS |
| Product type code | VEHICLE |
| Description of the problem | The middle seat (passenger) driver's side shoulder seat belt came apart when a passenger tried to buckle up. The passenger pulled the shoulder strap out to pull around and buckle to the seat latch when the latch plate just slide right off of the belt. There was nothing securing the shoulder strap. It just came apart. I went to the dealership to have the problem checked out and fixed as i was certain it would be covered under the car's warranty. I was shocked to find out that i would have to pay a couple of hundred dollars to have the seat-belt fixed! How could the dealer/manufacturer not be responsible for a seat-belt malfunction? I still have the seat-belt problem as i believe that hyundai should fix it and not charge me. If this happened to me, then i feel that it probably has happened to other vehicle owners so i am trying to find out if this is a wider spread problem than just a fluke with me. |
| Vehicle Mileage at Failure | 6000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KENSINGTON, MD |
| VIN pattern | 5XYZK4AG0CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |