| Issue ID | 1709868 |
| Internal NHTSA # | 11378624 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2012 |
| File date | 12/11/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while driving on the highway at 70 mph the engine suddenly lost power. The contact was able coast the vehicle to the shoulder of the highway. The contact attempted to restart the vehicle but the engine did not respond. The vehicle was towed to the dealer danbury hyundai 102 federal road, danbury, ct 06810 (203) 825-5940. They initially tried to turn the crank shaft and then informed the contact that the engine had a major failure. They also said that they would have to get authorization from the manufacturer to pay partially for the repairs. The vehicle had a recall nhtsa number 20v746000 (engine) and. The contact called the manufacturer and they stated that they would look at the issue but made no promises on helping with the repairs. They also stated that the vehicle was not part of a recall. The contact discovered later on that the vehicle was part of the recall that was dated 12/01/20. The vehicle was unrepaired still at dealer. The failure mileage was 110,000 |
| Vehicle Mileage at Failure | 112000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ARLINGTON, TX |
| VIN pattern | 5XYZGDABXCGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |