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2012 Hyundai SANTA FE Engine Problems, Complaints and Defects

Issue ID	1422421
Internal NHTSA #	11044183
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SANTA FE
Model Year	2012
File date	02/10/17
Component	ENGINE
Product type code	VEHICLE
Description of the problem	Mileage around 82,000 miles \| always had routine, on time, maintenance \| no engine light on (or any others) \| on a trip driving down the highway going around 65mph with cruise control set (2 adults and 1 child in the car, not towing anything), our suv started making a strange noise when accelerating, then progressed to a consistent noise whether accelerating or not. We decided we needed to stop in the next town (about 20 miles away) to take a look, but before we could reach the next town the car without warning shut down, started smoking, and pieces of the car fell from below the car. My husband raised the hood and noticed the engine was on fire, and quickly put it out. We had the car towed to a hyundai dealership and just by raising the hood the mechanic knew the engine exploded, and informed us it would be around $6500 for a used engine. From the time the noise first started until the engine blew up we drove 12 miles. We have tried contacting hyundai to notify them of the issue, after waiting on hold for 30+minutes all they can say is there is nothing they can do since we are out of warranty, when we ask to speak to a manager one is never there and they promise that will have the manager call us back, but we have not received a phone call. After researching this issue, it seems we are not the only ones having issues with the engine. My husband used to sell hyundai's and knows for a fact that the santa fe and sonata's have the same engine - the 2011-12 sonata engine had a recall, why didn't the santa fe have a recall? The santa fe is my second hyundai to own, i will not buy another due to the issues with my santa fe and lack of customer service. Side note, why would i spend $6500 on another engine, when there seems to be an exploding pattern.
Vehicle Mileage at Failure	82000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WESTPHALIA, MO
VIN pattern	5XYZGDAB1CGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	Y
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHS281LGMU357968 JTFUF35Y306000644 5NPDH4AE8EH476518 WP1ZZZ92ZGLA69011 2GCUKDED3T1206792 W1K2060422R254475 ADDM0100000055093 5XXGM4A77DG145024 1GC1KREG7KF139020 1GNSKDEC8HR317777 WVWZZZ6RZHU099151 XW8AC2NH5HK109838

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2012 Hyundai SANTA FE Engine Problems, Complaints and Defects, Recalls and Failures

2012 Hyundai SANTA FE Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?