| Issue ID | 1371493 |
| Internal NHTSA # | 10978946 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2012 |
| File date | 16/04/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I have a 2012 hyundai santa fe i purchased used 2 months ago. Yesterday on easter half way back from family gathering all the sudden the motor starts making very loud ticking sound. I was terrified as was my 3 children. I slow to a coast andcontact dealer. The office was closed i tried many numbers. Then while coasting on side of road within only minutes my car makesvery loud n julting pop sound starts smoking n metal flies from under the vehicle. The vehicle stops completely n has to be towed. I pick up pieces after they cool. They was smoking hot but no engine light warning or overheat warning what so ever. At dealers today i was able to look under my car and a chunk of the bottom. Of motor had completely blown out putting my 3 babies my boyfriend n i in serious danger. I just found out there was a recall for some of these motors and i think its clear that this was a huge defect as well. Cars don't run fine then blow holes in bottom of motors in minutes out of the blue. Pls contact me. I have less than 100,000 on this car and everything in it. Pls help my family. I was simply turning off a city street on hh hwy only got up to 20 to 25 when ticking began. (i have video so you can hear noise but wouldntlet me send) |
| Vehicle Mileage at Failure | 96000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JOPLIN, MO |
| VIN pattern | 5XYZG3ABXCGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |