| Issue ID | 842989 |
| Internal NHTSA # | 10382013 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2011 |
| File date | 07/01/11 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Vehicle pulled hard to the left (the side i wanted to pass on) when passing gear was used. I came very close to hitting the car to my left. The dealers service manager claims this is normal due to torque knuckle steering. (it happened when he drove my suv and he told me that i would have to get used to it!!! We also tried another suv and experienced the same problem, please note; the service manager told me that bigger tires would probably solve the problem. When i told him that the suv is under warranty and that i would not pay for them he dropped the subject). I have tried the maneuver indicated when there is no traffic and it happens more often than not. I am concerned for my safety and the safety of anyone without my quick reflexes. I had noticed this problem several times prior to the passing incident on a straight acceleration, but believed it might be an uneven pavement causing it. )i am not a mechanic, but think there is a correlation between the steering and the drive train that is causing the problem. Updated 02/14/11 *bf the dealer informed the consumer it was a normal characteristic of the vehicle. The consumer also stated the right rear passenger door would not open from the inside. Updated portable 02/25/11 |
| Vehicle Mileage at Failure | 1375 |
| Number of Occurences | 2 |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | WEST PALM BEACH, FL |
| VIN pattern | 5XYZH4AG5BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | NAPLETON;S HYUNDAI |
| Dealer's telephone number | 561-686-7137 |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code | 33409 |