| Issue ID | 1172347 |
| Internal NHTSA # | 10703436 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2011 |
| File date | 31/03/15 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | 2011 hyundai santa fe gls (all wheel drive) 2. 4l engine. Mileage = 61,339 traveling at approx. 40 mph on a secondary paved road the evening of 3/31/2015, heard a loud bang and grinding noise originating from the front passenger side of vehicle. Immediately pulled over to the side of the road to inspect the vehicle. Found that the passenger side front coil spring broke near the bottom of the spring, which allowed the spring to fall down around the strut and come into contact with the inside area of the passenger side front tire. Spring had to be replaced at out of pocket cost because vehicle is just over the 60,000 mile warranty limit. Called hyundai and they stated that there was no active recall for broken coil springs on the 2011 santa fe models. Hyundai would not cover the parts/labor to repair this problem even as a good faith effort because the vehicle was 1,339 miles past the warranty limit. |
| Vehicle Mileage at Failure | 61339 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORD CITY, PA |
| VIN pattern | 5XYZGDABXBGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |