| Issue ID | 836598 |
| Internal NHTSA # | 10373998 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2011 |
| File date | 01/01/11 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | I purchased a hyundai, not even one month ago. December 12th 2010. Vin [xxx] hyundai santa fe 2011 it is supposed to get 20-26 miles per gallon. While driving the highway from florida to nc it got 15 miles to the gallon. On the way back the same thing. In addition the transmission was not right, the car would not shift and made a horrible noise several times. We did not think we would get home. It would not shift at all. I took it to the local hyundai service center and reported it to hyundai. They claim there is nothing wrong and that the car just needs to be broken in. I went on line and saw many consumers had the same complaints and hyundai ignored theirs as well. I don't know where to turn. I never heard of a car needing to be broken in. The mileage is a lie. The car is not getting what they claim it should and others have reported the same thing to hyundai. There appears to be a transmission problem with my car and with those of other consumers and they refuse to help. Can you help me please? Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 1200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WESTON, FL |
| VIN pattern | 5XYZHDAG0BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |