| Issue ID | 973990 |
| Internal NHTSA # | 10507355 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2011 |
| File date | 04/04/13 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Was negotiating a left sided curve on the downhill side of a steep, windy road in a remote area between oakland and moraga, ca when i suddenly lost steering power. I went to hit the brakes and found that my brakes also had no power. I pushed very hard on the brakes and managed to get the vehicle to stop. Had i been unable to stop, my car would've gone directly over a very steep hillside that borders a reservoir. As it was, the rear end of my car was jutted out halfway onto the roadway and only a few yards from a blind curve. This particular spot also has no cell phone coverage. After putting the car in park, i noted that my ignition was still in the "on" position and that all the appropriate dash lights were on, but the engine sound was absent and the tach read zero. I did not notice any error messages on my dash. I turned the car off, then turned the ignition back on. The car started right up with no hesitation. I heard no unusual engine noises or experienced any difficulties with driving the vehicle. I drove to the closest service station approx. 3-4 miles from the incident location. The mechanic did a quick check under the hood, found nothing unusual and suggested i go directly to the hyundai dealership. I took my car to future hyundai in concord, ca. They ran diagnostics the next day, then reported that they "could find nothing wrong with the car." i expressed my fear of driving the vehicle based on very rational safety concerns and what i felt had been a close call on my life the day prior. I also told the service person that a quick look online lead me to find several stories similar to mine. I was told i would need to talk with the service manager the next day as he was not available. I then called hyundai customer service and reported the entire history of this issue. I have been assigned case # [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 34530 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OAKLAND, CA |
| VIN pattern | 5XYZKDAG4BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |