| Issue ID | 930557 |
| Internal NHTSA # | 10466481 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2011 |
| File date | 26/03/12 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I have had the same problem with my 2011 hyundai santa fe reported in other odi complaints. Specifically, my vehicle stalls randomly while traveling at low speeds. Odi id #10460671, #10453272, and #10412636, all seem to report the same problem i have. Occasionally, while braking or allowing the car to stop, it will stall out. When it does, accelerating, power steering, and power braking are all disabled. Once the car gear is shifted to park and the ignition is turned off, the problem resolves after re-starting the car later. The dealership service department had worked on this car for the same problem four times without being able to 1. Diagnose the problem and 2. Come up with an adequate remedy. Even though the technicians have not been able to reproduce the stalling, the first three times it was in the shop, three different repairs were made. They have all involved computer fixes, including changing out the contacts, replacing the junction box, and updating software. Hyundai is aware of my issue and the pending lemon law arbitration claim that i have made. Hyundai has currently made the unilateral determination that this vehicle does not qualify as a lemon, which i dispute because 1. This determination is not capable of being made unilaterally, and 2. This is a serious safety defect and more than a "reasonable" amount of repair attempts have been unsuccessful. A managing engineer has examined the vehicle without finding any problems, and i'm currently working with hyundai to have a "flight recorder" installed to record data when the car stalls next. The most recent occurrence was while i was driving in heavy traffic without a shoulder on the freeway--a life-threatening situation. I consider this car to be an unreliable safety threat on the roadways and have communicated this to hyundai, but its representative do not have the same sense of urgency i have. |
| Vehicle Mileage at Failure | 12377 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN FRANCISCO, CA |
| VIN pattern | 5XYZK4AG8BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |