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2010 Hyundai SANTA FE Vehicle Speed Control Problems, Complaints and Defects

Issue ID	897975
Internal NHTSA #	10440638
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	SANTA FE
Model Year	2010
File date	17/12/11
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	Dec 16, 2011 around 9:45am my husband and i had just picked my sister and brother in law up from the airport and had decided on grabbing some breakfast from waffle house. I had come to a complete stop to turn right into the restaurant parking lot; i then drove about 15 feet going maybe 5 mph to come to a complete stop to then turn right to get ready to enter into the parking spot. Once i released my foot from the break (not needing to apply the gas as my parking was maybe 20 feet to my right and the car should accelerate at a low speed on its own) the 2010 santa fe took off at an alarming speed i pressed my foot all way back down on the brake but the car did not stop. I then looked down to see if my foot was on the brake it was down to the floor board. The santa fe went over the parking spot and into the bushes then stopped itself. Thank god because the road was on the other side of the bushes. I have never experienced a vehicle doing this? I then contacted the service department at hyundai where i purchased my car and was told that only happens to toyota that they have never heard of it happening to their vehicles. My husband and i took the car back to the dealership where we e-mailed and reviewed of the photos with mark odat and 2 other managers showing the damage that accrued while going over the cement curb. I don't know if there were any damages under my car, i noticed scratches to the paint and a bent license plate (which i bent back into place). I had brought my santa fe up to the dealership back in late august or early september 2011 with a complaint and spoke directly to the service manager jr that twice when i was on my trip from houston, tx to atlanta, ga when using the cruise control once i touched the brake to turn the cruise control off the santa fe would accelerate instead of decelerate and that it had a hard time going up hills.
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	HOUSTON, TX
VIN pattern	5NMSG3AB1AHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	18/01/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	1
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1GRDM7322KH159799 ZFABF13H6RJJ57433 5TFDM5F15DX045922 4S4BP62C277317726 WDD2052872F203721 WBAEA71060CV17826 VSSZZZ7MZ5V515055 JS3TD04V0A4602545 WUAZZZ428BN001306 JM1BM1W31F1239497 YV4612NK1G1252516 3KPFL4A75HE150094

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2010 Hyundai SANTA FE Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2010 Hyundai SANTA FE Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?