Issue ID | 1341191 |
Internal NHTSA # | 10935126 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | SANTA FE |
Model Year | 2010 |
File date | 11/12/16 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | While driving one morning, suddenly the passenger door just opened on its own. We could not get it to latch at all. I had to ride holding the door closed until we could get home to get bungee cords to hold it closed. This happened on a busy city street just going straight. And again when we turned, but we anticipated it and held the door shut. So l took it to the dealer the next morning (monday), and they said it was a door actuator and latch assembly. No vehicle should ever have a door that cannot latch! This is a terrifying incident. When they had to order the part, i told them to fix the door where it would not open when driving to and from work the next day. Didn't work. Going down the interstate with the door flopping back and forth--enough to allow fumes inside the vehicle and the dome light to remain on is not safe!!! After exiting the interstate during rush hour traffic, i grabbed the bungee cord that was inside and held the door closed while i drove the rest of the way home about 35 mph. I will have three more trips on this interstate-home tonight, to and from the dealer/work tomorrow, and hopefully it will be repaired. They say two other doors also need actuators. (to the tune of $400 each!) this should never happen on a modern day car. |
Vehicle Mileage at Failure | 70000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | NASHVILLE, TN |
VIN pattern | 5NMSK4AH361XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |