Issue ID | 894367 |
Internal NHTSA # | 10437635 |
Manufacurer | HYUNDAI MOTOR COMPANY |
Brand | HYUNDAI |
Model | SANTA FE |
Model Year | 2010 |
File date | 24/06/10 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | The car will go into neutral gear all on its own and then slip back into gear lunging the car forward. Occupants of the car will get a whiplash effect. The car is usually in 2nd or third gear when it no longer has power. This can be very very dangerous in a merging type of driving situation. The driver is counting on the car to bring them into traffic, maintaining a certain speed and control. All of a sudden when the car is not responding. It is a very frightening situation. Followed by the lurching of the car. It feels as if the car has just been hit in rear. The problem happens once or twice a month, for over a year now. There are thousands of complaints on line on many many web sites. Everyone says the same thing. They bring it to the dealer, and the dealer usually can not replicate the problem. In some cases the dealer has test driven the car and has felt the problem and has replaced the transmission, only to have the new transmission do the same thing. Usually though, the dealer and or hyundai get around this problem by saying that even though they have heard of this as being an issue, they will not do anything about it until the dealer experiences the problem or sees that the computer registers it in the cars computer system. But that is part of the problem. No check light comes on, nothing registers. So, all of these unsafe cars are out there. A situation waiting to cause an accident. We had a friend's car behind us when we lost power, and they said they almost ended up rear ending us. It's not a safe car. Hyundai said "they can not do anything for us even though they know there is an issue. That more people have to complain". They need to do a recall. It is my hope that you all can take some action. I do not want to sell this car or trade it in, it would be putting someone else's life on the line. Hyundai is brushing us all off. *kb |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WEST HARTFORD , CT |
VIN pattern | 5NMSHDAG1AHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 23/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |