Issue ID | 827429 |
Internal NHTSA # | 10366113 |
Manufacurer | HYUNDAI MOTOR COMPANY |
Brand | HYUNDAI |
Model | SANTA FE |
Model Year | 2010 |
File date | 09/11/10 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I was accelerating while entering traffic from a side street and the computer for the transmission put the transmission in neutral. I lost power as the engine rpm spiked up. The transmission was still in drive and the transmission did not engage again until i took my foot off the accelerator and then reapplied it. Aside from this problem being a vehicle defect, this situation could have caused an accident. I have taken the vehicle into the dealership twice for this problem since the end of july. The first time i took it in the dealership was able to reproduce the defect but they could not reproduce the defect the second time. Unfortunately this type of failure does not show up in the cars computer. Each time the car was returned to the dealership the transmission software was updated and the car was driven for a period of time as a relearning exercise. Obviously this did not correct the problem and without a failure code in the computer to pinpoint the problem the dealership is unsure which computer or component needs to be corrected. With this defect this vehicle should not be on the road because of the risk of an accident. |
Vehicle Mileage at Failure | 689 |
Number of Occurences | |
Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
City and State | BOULDER, CO |
VIN pattern | 5NMSHDAG0AHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 23/01/25 |
Was original owner? | |
Anti-lock brakes | |
Cruise control | |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |