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2010 Hyundai SANTA FE Power Train Problems, Complaints and Defects

Issue ID	1458747
Internal NHTSA #	11083588
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SANTA FE
Model Year	2010
File date	04/04/18
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	My 2010 hyundai santa fe limited awd 3. 5l, with approx. 60,000 miles, was making noise in the front end when i went over bumps or rough terrain. A local dealer told me it was most likely the end links going from the struts to the stabilizing bar. Two shocks were leaking so i had the struts (front) and shocks (rear) replaced along with the end links. On a test drive it was still making a clunking noise so i research the hyundai forums for possible causes. There were four possible causes, one which had been corrected, the end links, the lower control rod, the connection mounts between the frame and the body, and the front and rear engine mounts. Upon inspecting the engine mounts i found the front engine mounts bolt, a 12mm x 5 inch bolt, missing. Apparently when the car was engineered the bolt wasn't secured with a locking nut or cotter pin so when the nut loosened and vibrated off the bolt, the bolt also vibrated out of the mount. I actually remember when this occurred, at around 50,000 miles. I remember a loud bang under the car and in the rear view mirror i saw a bolt tumbling down the highway. I thought i had run over it with a wheel. I took the car into the hyundai dealer at 56,652 miles for an oil change and "12-point inspection" and "multi-point inspection" and the mechanic didn't discover the missing front engine mount bolt. (i found it myself when i took the car to a local car shop for the strut and shock replacement.) i then went to the hyundai dealer and told them what i discovered. The part number for the bolt is 21920-2b000, and the part number for the nut is 13396-12007k. There was no description as to the size of the bolt, the thread of the bolt and nut, nor whether the nut was a locking nut. I had the local mechanic make the repair with a 12mm x 5" galvanized bolt with washers, lock washer and a 12mm nylon locking nut. I consider this a safety issue.
Vehicle Mileage at Failure	50000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	KALAMA, WA
VIN pattern	5NMSKDAG9AHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	23/01/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FTBR1Y86RKA43984 3GTU2MEC1HG401506 VF1JMRG0631780415 WDB2030611F009777 4V4NC9EHXFN919522 W0L0ZCF6961113107 WVWZZZ3BZXE335806 VF1JM0U0629747374 WDB9067331S387474 W1NFB4GB5SB331868 KMJWA37JBBU296266 WAUZZZ8P48A195221

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2010 Hyundai SANTA FE Power Train Problems, Complaints and Defects, Recalls and Failures

2010 Hyundai SANTA FE Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?