Issue ID | 1153183 |
Internal NHTSA # | 10679703 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | SANTA FE |
Model Year | 2010 |
File date | 15/01/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | On january 15 2015 while traveling through florida from texas. Driving a hyundai santa fe 2010 owned for 3 years. Exiting from highway via service road. Stopped at stop sign. Proceeded to make a left hand turn across 4 lanes. Engine makes a whizzing noise and stops in middle of the first lane. Tried to switch gears into reverse, park or neutral. Hyundai would not move . Got out of car and pushed it back to stop sign. Tractor trailer came up behind us and stopped he could not get by. Driver offered assistance to push the auto aside. Sat in car for several hours until tow truck arrived. Brought to nearest hyundai dealer. Auto has less than 84,00 miles , it is just shy 20,000 of the 60,000/ five year power train warranty. Discovered the car has three recalls ("campaigns") against it. Campaign #102 specifically pertains to the drive-shaft component and could result in a transmission problem, in which case it obliviously did. However according to the dealership service department, hyundai regional manager and hyundai customer service the defect product did not cause the problem. At this point we are stranded and "held captive". Rebuilt " tranny " with 85k existing mileage, 12/12 warranty, cost to hyundai customer $2400. 00. This does not include tow, rental of car to drive home or shipping of repaired car. Hyundai buyers beware. |
Vehicle Mileage at Failure | 84000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ARLINGTON, TX |
VIN pattern | 5NMSG3AB4AHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 13/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |