Issue ID | 828028 |
Internal NHTSA # | 10365837 |
Manufacurer | HYUNDAI MOTOR COMPANY |
Brand | HYUNDAI |
Model | SANTA FE |
Model Year | 2010 |
File date | 18/06/10 |
Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
Product type code | VEHICLE |
Description of the problem | On a large number of occasions, the transmission of my 2010 hyundai santafe awd would slip into neutral as it went through the gears. That is when the car was still relatively cool as in the morning, it would start off in first, shift to second and then on some occasions slip into neutral. With a little on and off on the accelerator it would then go into third and then shift normally. The only times that it would happen was when the transmission oil was still cold. Hyundai changed the transmission computer per a service bulletin. When the condition reappeared it then offered to replace the transmission in its entirety. This seems to have solved the problem. My concern would be that if it did happen when one entered a line of traffic. This certainly could have created a dangerous situation. Till the situation was resolved, it happened on a significant number of occasions. Hyundai was responsive to the problem, and seems to have tried to address the problem. The vehicle has approximately 10,000 miles at this time. It was purchased new in april and the problem began in june. That at least is when we first observed it. |
Vehicle Mileage at Failure | 4500 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GARDNER, MA |
VIN pattern | 5NMSKDAG4AHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 24/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |