Issue ID | 819773 |
Internal NHTSA # | 10358345 |
Manufacurer | HYUNDAI MOTOR COMPANY |
Brand | HYUNDAI |
Model | SANTA FE |
Model Year | 2010 |
File date | 14/06/10 |
Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
Product type code | VEHICLE |
Description of the problem | My problem is with a 2010 hyundai santa fe, 4 cyl. The problem is that the vehicle sometimes hesitates to move forward, and then suddenly accelerates. It happens when the vehicle is stopped as in traffic. When the accelerator is depressed the vehicle does not immediately move forward, and then it suddenly moves forward very quickly. I have reported this problem three times to my dealer. They had a " factory" service mgr ride with me for about a half hour. The problem did not happen. It has happened unexpectedly many times since then. I was almost in a serious accident from this problem. The dealer put the car on the diagnostic machine and finds no problem. Today a friend of mine who has a gas station in asheville, nc had a customer ask him about the exact same problem with the identical vehicle. I spoke with the individual and his problem is exactly the same as mine ! That is why i am writing to your office. I have filed a complaint with hyundai [xxx] but the problem continues. I will be happy to let the gov test my vehicle. It is a safety hazard. My daughter had the same experience and said she would not drive it any more. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 200 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ABILENE, TX |
VIN pattern | 5NMSK3AB4AHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 25/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |