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2009 Hyundai SANTA FE Vehicle Speed Control Problems, Complaints and Defects

Issue ID	877558
Internal NHTSA #	10421268
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	SANTA FE
Model Year	2009
File date	23/08/11
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	On monday, august 22, as i was driving down pewaukee road, i decided to get in the left lane to pass a semi truck. Suddenly i hear the car engine revving and the car's speed was accelerating. As there was a car directly in front of me and the semi truck to the right, i was pressing on the brake as hard as i possibly could. The car was hard to control and for a brief time i was in the on-coming traffic lane. All i could think of is get on a side road. The car would not react to the brakes. I turned onto a side road, aimed my car at a road sign and steel bollards on the side of the road so they could at least stop the car, threw the car in park and turned the key off (i am not sure in which order i did the last 2 steps). Fortunately the car coasted to a stop. The engine was making a winding noise. Hyundai roadside service picked up the car. Their service manager indicates they can not replicate the problem. It was suggested i had the floor matt bunched up under the gas and brake pedals. Give me a break! I'm not a complainer. This is the first time i have ever lodged a consumer complaint. But i was scared to death at the time and i am very hesitant about getting back in that car tonight (my husband is picking it up from arrow hyundai). I am not concerned about hurting myself -- i don't think i could ever get over it if i hurt someone else because of this car. So hyundai can't replicate the problem. Did anyone think they would be able to? The question is what is hyundai doing about a problem that seems to be very documented on the internet. What is hyundai going to do when a sudden acceleration problem kills someone? Hyundai did nothing for me. They initially seem very perplexed about such a problem. However, today when my husband arrived with a hand full of printed blogs all they wanted to say was they couldn't replicate the problem but would document the problem. I don't trust that they will so i am documenting the problem myself.
Vehicle Mileage at Failure	26572
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	NASHOTAH, WI
VIN pattern	5NMSH73E69HXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KNDJP3A50K7643647 1HD1BKL18RY035817 1XUAB142XSA013489 5XXGT4L38JG178676 1XUAB142X8A013489 1HD4LE212HC412747 WBAAA00000LY58054 SALLSAAF3AA256111 1GCVKPEC9FZ301513 KL1TG5DE5BB162233 1G6AV5S84E0155151 WV2ZZZ7HZ8H160588

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2009 Hyundai SANTA FE Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2009 Hyundai SANTA FE Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?