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2009 Hyundai SANTA FE Service Brakes Problems, Complaints and Defects

Issue ID	1631619
Internal NHTSA #	11292573
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SANTA FE
Model Year	2009
File date	26/08/19
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	I was coming from food shopping, on august, 26, 2019 and was trying to leave out my parking spot. While me backing out, my vehicle accelerated backward and while i tried to stop my vehicle it tapped into a light pole. I was trying to get my self out of this weird situation. I switched gears to park my car, and my car accelerated forward slamming into a brick wall and also rubbing against it. My car then slowly started to back up not even letting me be able to break or switch gears. For the last time it accelerated forward side swiping a lady car and hitting the brick wall again. My air bags did not go off, leaving me with an concussion and also sever neck and head pain. This all happen so suddenly and randomly. I barely remembered what happened until seeing a video off of the camera at a near by gas station. This situation went from something weird happening into a very dangerous and scary situation. I contacted national consumers affairs hyundai motor vehicle, because my car had been totaled, i was left with hospital bills and also my insurance may go up, because of the whole situations. I thought i would have came to some closure when it came to them helping me out with my situation, but they told me they can't find nothing wrong with my car and there was no defect or anything. After sending these people pictures, the video, and even proof of me going to the hospital more than once,they made me feel like this was all my fault. I spoke to a "private" contractor from hyundai that was supposed to look into my car and also a specialist that didn't want to give me his last name while looking into my case. Also a lady from hyundai called me from a private number from the company. This all seem so weird to me as if they were scamming me when it came to a serious situation like this. I feel like hyundai is running fake investigations. I'm hoping nhtsa do something asap.
Vehicle Mileage at Failure	43000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BOSTON, MA
VIN pattern	5NMSG73D79HXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	Y
Was medical attention required?	Y
Was part original equipment?
No. of injured persons	1
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1GNCS18W12K141809 WAUZZZ8E17A046617 2HNYD28827H531584 WVGZZZ1TZ7W048646 KMJWA37HADU594025 WDD2073472F103747 SALWA2BU7LA730319 WB1018806BZZ00400 KMHPN81CR6U245836 WAUZZZ8F3FN007379 U5YPV81D2SL351691 JYARM32Y2NA001339

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2009 Hyundai SANTA FE Service Brakes Problems, Complaints and Defects, Recalls and Failures

2009 Hyundai SANTA FE Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?