| Issue ID | 669558 |
| Internal NHTSA # | 10223188 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2007 |
| File date | 02/04/08 |
| Component | TRAILER HITCHES |
| Product type code | VEHICLE |
| Description of the problem | Tl*- the contact owns a 2007 hyundai santa fe. He received recall number 08e016000. He contacted the local hyundai dealer to schedule repair and the dealer advised him that they did not have the part available and that they don't know when they will receive the part. He then contacted the hyundai customer service line and was told that it was not a recall but rater a campaign and that they are not aware of any recalls. They added that the repair was not a safety issue so they would not expedite the part. The contact feels that he is not being serviced of this safety issue. There are no failures at this time. The failure mileage was 8,500 and the current mileage was 8,500. Updated 04/16/08 *bf updated 04/16/08 |
| Vehicle Mileage at Failure | 8500 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | SURPRISE, AZ |
| VIN pattern | 5NMSH73E07HXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 02/10/07 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | U |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LARRY MILLER HYUNDAI |
| Dealer's telephone number | 623-815-2250 |
| Dealer's city | PEORIA |
| Dealer's state code | AZ |
| Dealer's ZIP code |