| Issue ID | 1231217 |
| Internal NHTSA # | 10783748 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2007 |
| File date | 29/06/15 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Our 2007 hyundai santa fe has loud noise from the back wheels. Took to the dealer. The dealer said the brake rotors and calipers were rusted. For safety concern, the dealer advised that we have both rotors and calipers changed. It was 6/29/2015 and the car has driven only 257664 miles. Reportedly, dealer replaced rotors and caliper with oem parts. Within 3 months. We notices the rotors are rusted. We took the car back to the dealer on 9/26/2015 and was told, nothing they can do. Asked us to contact hyundai corp. On 9/29/2015, we contacted hyundai usa, but hyundai kept saying it has passed the 5-year warranty for brake, and ignore the oem parts rusted with 3000 miles and 3 months. When pointed this out, hyundai practically ignore our concern. Our cars are always kept inside garage. With this rust problem, we began to check on rotors of cars in any parking lot when we went out and parked the car. We found that all most all hyundai, does not matter which model, their rotors are all rusted. But not other makers vehicles. I also found similar "premature rust" of rotors complaints from hyundai car owners in the internet. I believe the oem rotors and calipers shall carry the same 5-year warranty as original parts in the car. For safe of customers, hyundai shall not be allow to use such defected parts in their vehicles. Will nhtsa take action on behalf of us? |
| Vehicle Mileage at Failure | 25764 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST CHESTER, PA |
| VIN pattern | 5NMSH13E77HXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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