| Issue ID | 685925 |
| Internal NHTSA # | 10236491 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2007 |
| File date | 28/07/08 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | My 2007 hyundai santa fe limited (16,600 miles) began making a very loud screeching/squealing noise after about 20 minutes of driving that goes away when you even lightly tap on the brake pedal. I took it to the natick, ma hyundai service department, who said that they could not replicate the problem, but suggested that i pay $89 for a rear brake servicing, which they explained will clean any rust/corrosion on my rotors and will adjust the rear brakes. I asked if they saw any signs of rust or corrosion on my rear brakes when they were investigating the noise, and they couldn't answer that. I asked if it is normal to have rust or corrosion or to require an adjustment of the rear brakes in a car that is 1 year old, and they said no. I elected to skip the rear brake service, and took the car home, at which time it started making the noise again. I took it back and had the mechanic go for a drive with me and he said it sounds like the rear brake pad on the driver side slipped and needs to be fixed. He said it is very common in the 2007 santa fe. I left the car to be fixed, and when they called to let me know it was ready, they said it would cost $89 for the rear brake service. If my brake pads slipped and it is a known issue with this car, why was a forced to pay $89 to clean and adjust the rotors? After some internet research and speaking with an independent mechanic, i have learned that the caliper frame is machined wrong and hyundai is cramming the brakes in, causing the brake pads to slip, or even worse, causing the brakes to seize. My car is under warranty and it is unacceptable that after a year of driving it (purchased brand new) i had to pay for what is clearly poor design and construction by hyundai. |
| Vehicle Mileage at Failure | 16600 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MILLIS, MA |
| VIN pattern | 5NMSH73EX7HXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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