| Issue ID | 659461 |
| Internal NHTSA # | 10215145 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2007 |
| File date | 16/01/08 |
| Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
| Product type code | VEHICLE |
| Description of the problem | According to the manual for my 2007 hyundai santa fe, for maximum safety the middle of the head restraint should be at eye level. As a service advisor at a hyundai dealership has verified, the post notches enable the midpoint to come up only as high as my mouth--far below the recommended height. I am 6'3, not extraordinarily tall. Hyundai's consumer affairs office said on jan. 16 that since the vehicle is functioning as designed, there was nothing the automaker would do even though the vehicle is providing me less head and neck support than recommended by the company's own manual. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LONG BEACH, CA |
| VIN pattern | 5NMSH13E67HXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 30/10/07 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |