| Issue ID | 940902 |
| Internal NHTSA # | 10475337 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2007 |
| File date | 10/09/10 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Problem description: difficult to refuel. Gas pump nozzle keeps shutting off. Diagnosis: defective canister close valve solution: replaced by parkway hyundai valencia free of charge on 09/2010. Problem recurrence: 09/2012 (2 years later) dealer comment: $125 diagnostic fee that can later on be credited to overall cost of repair. Despite recurrence of problem, hyundai only provides 12 months warranty on parts/labor, ergo, vehicle owner must shoulder all repair expenses (as per parkway hyundai valencia service agent). Owner comment: there were no charges on the first occurrence of the problem. There should be no reason for parkway hyundai to charge for a recurrence of a problem on a part that cannot be attributed to neglect or misuse. Currently awaiting response from customer service manager. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VALENCIA, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |