| Issue ID | 656497 |
| Internal NHTSA # | 10212687 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2007 |
| File date | 18/12/07 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On monday december 18, 2007 i got a 2007 santa fe to drive as a loaner from a hyundai dealership. Tuesday night when i filled the gas tank, the vehicle would not start for about 20 minutes. I called roadside assistance who told me to call the dealership, who in turn told me to call roadside assistance. Brown's manager, ishmael told my husband that he could not help us. The next day i called the dealership service manager who said that the problem had to do with the remote starter on the key chain, which i could press twice and the car would restart. He offered another car to me but assured me that i should be fine. I opted to keep the santa fe. That night as i returned on the fairfax county parkway from herndon to my home, the santa fe died again. No amount of pressing on the remote restarted the vehicle and i became panicked as cars raced by on either side of me. The vehicle never restarted although the dashboard lights would occasionally flash on then off. A policeman contacted a tow truck who towed me back to the dealership. I felt my life was at risk by the santa fe's total failure in the middle of a major highway at rush hour, where i was stranded for 40 minutes. |
| Vehicle Mileage at Failure | 6800 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DUMFRIES, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | U |
| Transmission type | AUTO |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BROWN'S MANASSAS HYUNDAI |
| Dealer's telephone number | 7033619600 |
| Dealer's city | MANASSAS |
| Dealer's state code | VA |
| Dealer's ZIP code |