| Issue ID | 911023 |
| Internal NHTSA # | 10451306 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2007 |
| File date | 08/06/10 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | The clock spring contact assembly, installed behind the steering wheel, that provides electrical connection between driver's air bag and air bag control module failed in june, 2010. This safety hazard had to be repaired on june 24, 2010 and i had to pay for the deductible of $100 on the extended warranty. Hyundai recently announced a vehicle recall on this safety hazard (campaign 103)--but refuses to accept my claim for repair reimbursement of the repair deductible "because i had the car repaired prior to the dates they allowed for this condition". I've owned several hyundai's and this is absurd. My repair was june 24, 2010 and they won't allow claims for any repair prior to september 8, 2010 (a mere 10. 5 weeks difference)! Claim [xxx]. It's the same problem that was repaired. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 96458 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOS OLIVOS, CA |
| VIN pattern | 5NMSH13E87HXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |