| Issue ID | 1066820 |
| Internal NHTSA # | 10588913 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2007 |
| File date | 14/05/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | 5/14/14 31,509mi air bag light remained on after multiple ignition off-on cycles. Dealer followed directions in bul. 07-090-003. Code b1332 was shown but "not definitive". Code was erased and airbag light has remained off for 2 days. At the outset, dealer rep said there would be a 119$ charge for diagnostics (out of warranty). I objected strenuously because of the low mileage, airbag safety importance, and 2 previous unexplained airbag-related incidents (reported below). He also said that if the light came on again there would be a $900 cost for replacing the junction box (without mentioning erasing the code again as an option). Previous air bag issues: 4/22/13, 28,289mi, performed recall 105 update passenger airbag software; 3/26/12 25,606mi 103clockspringreplacement tsb#11-01-053 complete campaign does not apply(?) eventually the 119$ was waived after i strongly objected to any charges for safety related items, and particularly for those that have a demonstrated track record of problems. I strongly believe that hyundai and any manufacturer should stand airbag safety as a separate non-warranty issue. On the 2007 santa fe, which has had numerous complaints re airbags, i would expect hyundai to fix the problem once and for all and at no charge. As an electrical engineer, this sounds like a classic case of "buggy" software and/or hardware. They have simply dodged the issue and continue to do so, and their performance suggests they don't care for customers' safety or federal oversight of same. |
| Vehicle Mileage at Failure | 31509 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WASHINGTON, DC |
| VIN pattern | 5NMSH13E47HXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |