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2004 Hyundai SANTA FE Vehicle Speed Control Problems, Complaints and Defects

Issue ID	585139
Internal NHTSA #	10155002
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	SANTA FE
Model Year	2004
File date	08/04/06
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	The 1st -dec. 23 2004. My husband and i was traveling on the interstate and the car began to slow down. My husband pulled to the side of the road and there was smoke coming from the brakes. After getting out and inspecting for problems we got back in the car and attempted to proceed forward and the car would not move. We called the tow truck. By the time car got to the service department, they were able to drive the vehicle. When they did their inspection, they could not find any problems. We went a week later and pick the car up and drove away. Within 2 weeks, a similar problem arose, but the car was still drivable; therefore we did not take it in, but did call to inform the dealership of the problem. In february 2006, the problem came again and the car had to be towed to the nearest dealer. Initially there was no problem found, but i requested they check the brakes and it was a faulty master cylinder. This was replaced. Within 2 months, we were pulling from the driveway and it appeared my husband had mistakenly put his foot on the gas, however we were sure it was the brakes and the engine revved up and continued to move forward. We called and reported and they said we could bring it in for service., however they rely on the computer to indicate the problem. No problem existed based on the computer. As recent as saturday, april 8, 2006, my son and i was driving and i was pulling behind a line of cars that were stopping at a stop light and the engine revved as i put my foot on the brakes. The car did not stop until i quickly put it in park. We took the car in today, monday, april 10 and again, no problem being found. I called the hyundai customer service, who is investigating the incident. My concern is that we know that there is a problem, but since we now rely solely on computer to locate problems we may never get the problem solved. I hope it doesn't take an accident to get this problem resolved. *nm
Vehicle Mileage at Failure	37000
Number of Occurences	3
Source of the issue	NHTSA WEB SITE
City and State	CALUMET CITY, IL
VIN pattern	KM8SC13E04UXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	06/03/05
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	6
Drive train type	AWD
Transmission type	AUTO
Vehicle speed	25
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	FAMILY HYUANDAI
Dealer's telephone number	800-828-9506
Dealer's city	TINLEY PARK
Dealer's state code	IL
Dealer's ZIP code	60409

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBAXA52080D170814 1FMCU9J9XEUE40614 WAUZZZF53JA116418 ZFA250001SMA69862 WAUZZZ8P74A067260 WBA3B16070NT56630 WDB12603322017207 1FMCU94G89KB27296 1FMSK8BB8NGA88046 VR7ARHNSSML028725 KNDPM3AC9L7714119 PMHFE1650RD400433

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2004 Hyundai SANTA FE Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2004 Hyundai SANTA FE Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?