| Issue ID | 840205 |
| Internal NHTSA # | 10379008 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2004 |
| File date | 22/06/08 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | At 84,360 miles our suv wasn't shifting into 2nd gear, would go from 1st to 3rd. A big klunk would occur around 20 mph. Took into dealership (withnell hyundai, salem, or) in june 08, and they reset the computer. Husband argued with service dept., saying he wanted a new transmission, guy said if it went bad again that would probably happen, and he said if it went bad, would go bad by 100000 miles. Took suv back in 8-2010 with 99960 miles, was shifting hard again, was told it was the rear motor mount, and they replaced that. Then at 105000 miles jan. 2011, shifting hard again, took back to dealership they again reset the computer.. At no charge to us, and told us "transmission was failing". |
| Vehicle Mileage at Failure | 84360 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | GERVAIS, OR |
| VIN pattern | KM8SC73EX4UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |