| Issue ID | 845440 |
| Internal NHTSA # | 10384928 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2004 |
| File date | 06/04/09 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Drivers side coil spring broken. Strut mount also needed to be replaced. I bought this car new in 2004. As the mileage will tell you, i don't drive it much. My car had been sitting in the driveway for a couple of days when i went to go to work. As i started backing out of the driveway i heard a very loud noise when i turned the wheel. I decided not to try driving it. My husband took it to the dealer and they found the spring broken. They said i was no longer under warranty. Fortunately, i was not driving it at the time as it could have punctured the tire and caused a blowout. Since this incident, it has happened again, on the passenger side. This time it had been sitting for about 4 days in the driveway and when i went to back out, i heard it. We immediately took it to a nearby garage and found the spring had broken and was rubbing on the tire. This time the mileage was about 25,000 miles. Hyundai does not seem to think there is a problem with these springs. I think it needs to be looked into before someone gets killed. I don't know if it is pertaining to this complaint, but i do want to mention that at 27,000 miles i also had to replace both rear control arms. There seems to be a real problem with the suspension system on the vehicle. Please look into it. |
| Vehicle Mileage at Failure | 17552 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | BEVERLY, MA |
| VIN pattern | KM8SC73DX4UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |