2004 Hyundai SANTA FE Suspension Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Hyundai SANTA FE 2004 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Hyundai SANTA FE 2004 suspension and complaints other owners have filed.
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2004 Hyundai SANTA FE Suspension Problems, Complaints and Defects

 Issue ID1546321
 Internal NHTSA #11186631
 ManufacurerHyundai Motor America
 BrandHYUNDAI
 ModelSANTA FE
 Model Year2004
 File date10/03/17
 ComponentSUSPENSION
Product type codeVEHICLE
 Description of the problemThis was covered by hyundia recall campaign 124. I filled under case # 9878948. Spring repair 2/12/14, sold car 4/5/14, recall 2/4/15. They only would pay for $318 of the $917 total repair and said it has to go to a hyundia dealership. They refused to pay for the sensers, strut mounts , sway bar link etc per the invoice. I contacted the person i sold it to and made a dealer appmt but they didn't show. Hyundia consumer affairs 800-633-5151 told me to file a dispute with bbb autoline which i did under case # hyu1713624. They never responded. Bbb autoline now says that they don't handle recalls disputes but you do. I just talked to them and they referred me to you. Without ever talking to me, while i was trying to get the car into a dealer and waiting for the bbb autoline response hyundia closed out the case. Ironically hyundia would have replaced both springs with oem, all other damaged parts and any damaged tires per their recall. It would have cost them 2x as much as the $917. They wouldn't even call my mechanic who the local hyundia dealer acknowledged as reputable. In our case, the broken spring bent the strut, damaged the sway bar and tore the abs sensor wire. The language in the recall information actually calls for the dealer to replace installed non-oem struts with oem struts so the new bracket will fit properly. Given this, i am surprised that you chose not to pay for the cost of the one strut and mount ($62. 1 6 +$135. 88) & repair ($37. 20) and the spring repair ($37. 20). Likewise hyundia chose not to pay for the damaged abs sensor ($175. 94) and its repair ($55. 80). In minnesota, like most states, parts are subject to sales tax of 7. 125%. In this case it added up to ($45. 25) which hyundia chose not to pay. Likewise hyundia choose not to pay the shop supplies ($13. 18) and the environmental fee ($4. 93) which are pretty typical.
 Vehicle Mileage at Failure157713
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateEAGAN, MN
VIN pattern KM8SC73E54UXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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