| Issue ID | 838464 |
| Internal NHTSA # | 10376378 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2004 |
| File date | 03/01/11 |
| Component | SUSPENSION:FRONT |
| Product type code | VEHICLE |
| Description of the problem | I drive a used, 2004 hyundai santa fe gls. Very recently, i was just leaving work when a seemingly very ordinary thing happened to my car. I was stopped at a stop sign, waiting to take a left turn. As soon as i accelerated and began to turn, my vehicle suffered a blown-out front-passenger side tire. As the tire blew out, i heard a loud "clunk"and then a "pop". Surprised, i pulled the car over as soon as i could, off of the main road. I had roadside assistance come out to change the tire, because i found that i did not have the tools required in my car to change a tire. After the tow truck driver put on the spare, i paid him for his services and went to leave. As i turned the wheel to leave, my vehicle suffered another blow-out, same side. My car then had to be towed to the nearest shop to be looked at. Turns out, my front-right coil spring snapped and pierced my tire(s). I currently have 73,000 miles on my car, which is a good amount, but at the same time, coil springs do not just snap from normal wear and tear. The vehicle is 7 years old, not twenty. How could this happen? I found out that when the coil spring snapped, it also snapped the struts and the strut mount, on top of my two tires. The total amount for the damage was about $1200. 00, as both sides needed new parts to ensure the best handling of the car. All i can think about is, what if i was on the expressway doing 65? It's a scary thought to know that i may not have come out of this alive. I am very lucky it happened at such a low speed, with hardly any cars around, or else i would not have lived to tell the tale. I have noticed that several other santa fe owners have had the same problem. And god forbid, maybe even more that have not lived to tell. This is a dangerous defect, and it needs to be looked at. |
| Vehicle Mileage at Failure | 73000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BENSENVILLE, IL |
| VIN pattern | KM8SC13E74UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |