| Issue ID | 775524 |
| Internal NHTSA # | 10318502 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2004 |
| File date | 01/01/10 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) passenger went to exit the vehicle and got their hand cut by a sharp edge on the door handle. It appears that the chrome-plating has turned into a sharp edge, similar to a razor-blade (identical to what occurred in nhtsa action # pe08071 on the hyundai sonata). I have temporarily taped the sharp area, since both the dealer and hyundai customer service refuse to acknowledge the danger of this problem, and refuse to replace the handle at no charge. They tell me that since there is no recall and the vehicle is out of warranty, they will not change the defective (unsafe) handle even though my other three handles are perfectly fine. Hyundai complaint filed (twice), latest date was 3/10/2010 case #[xxx]. |
| Vehicle Mileage at Failure | 37525 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EAST ISLIP, NY |
| VIN pattern | KM8SC73E64UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |