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2004 Hyundai SANTA FE Structure Frame And Members Underbody Shield Problems, Complaints and Defects

Issue ID	1117528
Internal NHTSA #	10641129
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SANTA FE
Model Year	2004
File date	21/09/14
Component	STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELD
Product type code	VEHICLE
Description of the problem	For a long time i kept hearing this clunking type noise but we couldn't figure out what it was. Then on sun. Sept. 21, 2014 i noticed some extra play in the wheel. When i made a turn i had to turn the wheel twice as much as normal and then it locked and i had to really pull hard to get it back straight. We very carefully drove it to the auto shop only a mile away. They said my power steering line was ripped open. They said the bolt that attaches to the power steering gear rack sheared off of the subframe. I have pictures. Also since there is a recall on the coil springs for cars sold in the salt belt i thought this also could be a corrosion issue because the mechanic said he has never seen this before. The bolt didn't come loose, the actual subframe tore apart and the steering rack was just hanging there by one bolt and over time it ripped the rubber to shreds. This could have cause fatalities. We had to purchase a new subframe and steering rack to get the car drivable. It seems to me it was faulty manufacturing or a rust corrosion issue. The subframe is a huge thick iron frame where you would think nothing could break it, but in this instance it actually ripped. I would like some compensation for the repairs. I wanted this complaint out there because it could become a safety issue for other drivers.
Vehicle Mileage at Failure	136000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	AURORA, CO
VIN pattern	KM8SC73E14UXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	AWD
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JYACE17W0AA003874 WBAKV220900H13238 WDB9071552N025527 JM1FB3316E0804367 1FDUF5HT9FEC43339 JF2SKARC5LH529523 MALFB81ALPM382178 3GCUKREC4HG125156 WBA62AV090FP09054 1F65F5DY780000000 3HAEUMMP5NL345135 VF7RD5FV8DL517173

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2004 Hyundai SANTA FE Structure Frame And Members Underbody Shield Problems, Complaints and Defects, Recalls and Failures

2004 Hyundai SANTA FE Structure Frame And Members Underbody Shield Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?