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2004 Hyundai SANTA FE Power Train Automatic Transmission Problems, Complaints and Defects

Issue ID	611685
Internal NHTSA #	10175451
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	SANTA FE
Model Year	2004
File date	11/06/06
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Product type code	VEHICLE
Description of the problem	6/11/06: upon breaking off highway, vehicle made a crunching noise, then a hard screeching stop, proceeded to idle, make a hard stop. The vehicle wasn't recognizing gears, continuing to thrust the car into hard stops, jerking repeatedly as i tried to accelerate. Heading home, it happened again. The next day took it to our dealership. As soon as i put it in reverse, the problem occurred. They replaced the abs module, test drove it and said it was fixed. 6/25: same problem (same distance: 75 miles). The dealership test drove, said they couldn't find problem. I told them to drive it some distance. Service advisor drove it and nothing. They drove it again, duplicated the problem, recorded data. Called their tech line, unhooked rear coupler to see if that was it. They replaced the rear coupler, test drove it and said it was fixed. I questioned if it could be the transmission. Was told they couldn't replace things on a whim. 10/26: problem occurred (same distance). Wife phoned service advisor,he told her the vehicle was fixed previously. Towed it to a nearby dealer. They checked the fluids, reset the computer, couldn't duplicate the problem. Since this time, the following has occurred: 10/31: wrote a detailed letter and sent it to hyundai. 11/04: letter was received. 11/20: didn't hear back, i phoned hyundai. 11/22: representative phoned (i was unavailable). 11/27: spoke with rep; told to contact service manager to set up appt with a factory rep next time they are at dealership. 11/28: sent email with letter to the service manager and hyundai, asking for a call back. 11/29: received survey from hyundai, i responded unfavorably. 12/06: received email from hyundai, again referring me to the service manager. This is a genuine a lack of service from our dealership and hyundai itself. Most importantly it's a safety concern. I ask you to consider this information. Please assist me in any way that you can. Respectfully, brandan pierard. *nm
Vehicle Mileage at Failure	75
Number of Occurences	6
Source of the issue	NHTSA WEB SITE
City and State	BLOOMINGTON, IL
VIN pattern	KM8SC73EX4UXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	30/04/04
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	6
Drive train type	AWD
Transmission type	AUTO
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	EXTREME HYUNDAI
Dealer's telephone number	309-664-1222
Dealer's city	BLOOMINGTON
Dealer's state code	IL
Dealer's ZIP code	61704

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WP1ZZZ95ZFLB16819 3C4PDCKB3FT603734 VF7HBNFUC28060655 KMFFA17APSU235559 WDDWJ4KB8HF441273 3N1CN7AP2JK391460 1FMCU9G94HUA24540 WAUZZZ4G5JN037426 ZASPATDW3R3061242 WP1BA2AY1MDA42325 1FA6P8CF6G5238958 3VVSX7B28PM326777

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2004 Hyundai SANTA FE Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

2004 Hyundai SANTA FE Power Train Automatic Transmission Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?