| Issue ID | 584257 |
| Internal NHTSA # | 10154358 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2004 |
| File date | 26/03/06 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | My pregnant wife was driving down the highway. There was no accident. There were no warning signs before it was to late. Wife saw smoke coming up from the engine of our 2004 hyundai santa fe (odo 24,000 miles). She pulled over to the curb. The vehicle had never done this before. My pregnant wife was pulled out of the burning vehicle by a passerby. Wife suffered a contusion to her right cheek during this incident. She did not know the vehicle was on fire. She notified 911 who sent a fire truck and police officer. The vehicle exploded at least 3 times as she waited outside in the cold, frenzied by the disaster. The fire was so intense that the front wheels were melted. A policeman and 2 fire trucks responded to the blaze. The vehicle has been declared a total loss by allstate. Reliable imports (springfield, mo.) would not even help us obtain a rental car. The safety features of this hyundai vehicle were proudly acclaimed by the car salesman and manager at the dealership. Both the manufacturer and the dealership have been unhelpful in helping us in any way. The vehicle was under a full bumper-to-bumper, new vehicle warranty. They will not accept responsibility for the fire, and do not offer to conduct their own investigation on the vehicle. Hyundai and reliable imports show complete disinterest in the vehicle's spontaneous combustion, and show the world no concern over the fact that this may prove to be a non-isolated event. Since then, reliable imports in springfield, missouri has fiendishly sent me an email reminder to have my vehicle service renewed. The insurance company and hyundai both failed to instruct me to file my complaint @ nhtsa. An attorney instructed me to file the complaint here. *jb |
| Vehicle Mileage at Failure | 24000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKEVIEW, AR |
| VIN pattern | KM8SC73E94UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 27/03/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | RELIABLE IMPORTS |
| Dealer's telephone number | (417) 864-6800 |
| Dealer's city | SPRINGFIELD |
| Dealer's state code | MO |
| Dealer's ZIP code | 65802 |