| Issue ID | 1542192 |
| Internal NHTSA # | 11183289 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE SPORT |
| Model Year | 2018 |
| File date | 19/02/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | On 2/19/2019 an update for the knock sensor was done on my vehicle. After the update i was driving on an entrance ramp to the highway when my vehicle lost power upon acceleration. I was told by the dealership this is called limp home mode. I was told by the dealership it is likely due to the update done on the knock sensor and to drive it to their dealership. I did not feel it was safe to drive any further than necessary so i had it towed . The dealer ran a diagnostic and it came back it needs a new engine. The current engine only has approx. 13,000 miles on the odometer. The dealer requested a new engine from hyundai which was approved in a few days. The dealer said they are having several other vehicles of this same make, model and year come in for the same problem. It was very hazardous having a vehicle unable to accelerate to speed on an entranxe ramp to the highway yet alone anywhere. With all the recalls and lack of information given to me from hyundai or the dealership it has made me very uneasy about what we |
| Vehicle Mileage at Failure | 12500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GEORGETOWN, KY |
| VIN pattern | 5NMZUDLB9JHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |